Unpredictable IT costs make budgeting impossible. Contract Support changes that with a fixed monthly price based on your users, devices, and services.
Unlimited support for one predictable fee. We become your IT department with access to our entire team as needed.
Here's something different about us: We actually want your business. We know we have to earn it. We're not one of those established companies that acts like you're lucky to get service. We respond quickly, we show up when we say we will, and we treat every client like they matter. Because you do.
No more bill shock. One predictable monthly fee based on your users, devices, and services. Budget with confidence.
Call as often as you need. No per-incident charges. No hourly billing. Just unlimited support included in your monthly fee.
Your account manager coordinates access to our entire team (junior to senior staff) as and when we need to apply them to your business. We become your IT department without the overhead.
We monitor and maintain your systems. Problems get fixed before they disrupt your business.
We make it our business to understand your systems, processes, and needs. No more explaining everything to different technicians.
We help plan your IT roadmap, ensuring your technology grows with your business and supports your goals.
You know that relief when someone understands your problem the first time? When you don't have to explain it three times? When they fix it properly instead of patching it?
We'll assess your situation honestly. If we can't help, we'll tell you upfront. But if we take you on as a contract client, we commit fully. No band-aids, no workarounds, just proper IT management.
Problems Solved
Even when others gave up
Expert IT Support
Serving the Garden Route
Problems Monthly
We've seen it all
Contract Support isn't just good for you. It's good for us too. Here's why this model works:
As your Managed Services Provider (MSP), we handle your core IT support (user support, network support, troubleshooting) plus all your additional managed services. We work best when we can provide everything directly. This makes it easier and more effective to manage your complete IT environment within our internal teams and systems.
We provide all your managed services directly. Your different IT needs become different products or departments we supply to you.
We can manage your relationships with 3rd party service providers on your behalf. This increases the total monthly fee.
Our recommendation: Consolidate your IT services with us where possible. It's more efficient, more cost-effective, and gives you better service. We'll assess your current setup during the consultation and show you what makes sense to move in-house versus what to keep with 3rd parties.
Contract Support gives you access to our entire team and infrastructure. Here's what's included in your fixed monthly fee:
Custom pricing based on your needs: We quote based on your number of users, devices, services, and products used. Every business is different, so we tailor the contract to fit your specific requirements.
Hardware not included: Contract support covers unlimited IT support and maintenance, but does not include hardware costs. Contract clients enjoy hardware discounts as and when these can be made available.
Call us on 044 004 0186 for a free consultation. We'll assess your needs and create a custom contract that fits your business.
No obligation. No pressure. Just honest advice about what makes sense for your business.